Privacy Policy
Effective date: July 25, 2026
1. Introduction
Dytrim Innovations Private Limited ("Eexi," "we," "us," or "our") provides tools to build, deploy, and host web applications using natural language prompts. We are committed to protecting the privacy and security of your data.
This Privacy Policy explains how we collect, use, share, and protect information from users of eexi.ai and our related services (the "Services"). By using the Services, you acknowledge and agree to this Policy.
2. Information We Collect
Account information: Name, email address, and authentication credentials when you create an account.
Payment information: Billing details processed through our payment provider. We do not store full credit card numbers.
Application data: The prompts you provide, applications you generate, and any data stored within your generated applications (databases, uploaded files, user accounts in your apps).
Usage data: How you interact with the Services, including pages visited, features used, timestamps, device information, IP address, and browser type.
Communications: Messages you send us through support channels or feedback forms.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Services
- Process your prompts and generate applications
- Host and serve your published applications
- Process payments and manage your account
- Send service-related communications (updates, security alerts)
- Analyze usage patterns to improve the platform
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
We do not use your application data or prompts to train or fine-tune our AI models.
5. AI Processing & Third-Party Providers
The Services transmit your prompts and related context to third-party AI providers (including large language model providers) to generate code, designs, and content for your applications.
- We select AI providers that maintain appropriate data protection standards
- Your prompts are used solely to generate outputs for you and are not used to train third-party models (subject to each provider's own policies)
- We do not guarantee that data transmitted through AI providers will be processed or stored in any particular country or region
We encourage you to review the privacy policies of our AI providers. By using the Services, you consent to this processing.
6. Data Storage & Security
Your data is stored on secure cloud infrastructure. We implement industry-standard security measures including:
- Encryption in transit (TLS) and at rest
- Row-level security for application databases, ensuring each end-user only accesses their own data
- Regular security assessments and monitoring
- Access controls and authentication for internal systems
While we strive to protect your data, no method of transmission or storage is 100% secure. You acknowledge this inherent risk.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to certain processing of your information
To exercise these rights, contact us at team@kreelio.com. We will respond within 30 days.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide the Services. After account deletion:
- Account data is deleted within 30 days
- Application data and published apps are removed within 30 days
- Backups containing your data are purged within 90 days
- Anonymized, aggregated data may be retained indefinitely for analytics
10. Children's Privacy
The Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy and updating the effective date. Your continued use of the Services after changes constitutes acceptance.
12. Contact
For questions about this Privacy Policy or to exercise your data rights, contact us at:
Dytrim Innovations Private Limited
Email: team@kreelio.com
